Privacy Policy
Welcome to WenfaAI (“we”, “us”, “our”). By accessing or using our website at wenfaai and purchasing our digital products, you agree to the collection, use and sharing of your personal information as described in this Privacy Policy. We encourage you to read this policy carefully.
1. Information We Collect
We may collect the following types of information:
• Personal Information: when you create an account, purchase our products, subscribe to newsletters or contact customer support, we may collect your name, email address, billing address, payment information (handled by third-party processors), and other similar contact details.
• Usage Information: when you visit or interact with our website, we may automatically collect technical data such as IP address, browser type, device model, pages visited, timestamps, and browsing behaviour.
• Transaction Information: details of your purchases, orders, dates, and any correspondence relating to your transactions with us.
2. How We Use Your Information
We use the collected information for the following purposes:
• To process and fulfill your orders, manage payments and deliver digital products.
• To provide customer support and respond to your inquiries.
• To send you service-related communications, such as order confirmations, updates, technical notices.
• To improve our website, offerings and user experience — e.g., analysing usage data, customising content.
• To comply with legal obligations, enforce our terms, protect our rights and the security of our website.
3. Sharing Your Information
We may share your information with:
• Service Providers: third-party processors (such as payment gateways, hosting providers, analytics services) who assist us in operating the website and providing services.
• Legal and Regulatory: if required by law or to protect our legal rights, we may disclose information in response to valid legal process or investigations.
• Business Transfers: in the event of a merger, acquisition, reorganisation or sale of our assets, your personal information may be transferred as part of such transaction.
We do not sell your personal information to unaffiliated third parties for their marketing purposes.
4. Data Retention and Security
We retain your personal information only as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention is required or permitted by law. We implement reasonable technical and organisational measures to protect your information against unauthorised or unlawful access, alteration, disclosure or destruction. However, no data transmission or storage system is completely secure — we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to identify your browser or device, remember your preferences, and analyse site usage. You can choose to disable cookies through your browser settings; however, some features of the website may not function as intended if cookies are disabled.
6. Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including: the right to access, correct, update or delete your personal data; the right to object to or restrict certain processing; the right to withdraw consent. To exercise these rights, please contact us at [email protected] or via the contact information in Section 9. We will endeavour to respond in accordance with applicable law.
If you wish to unsubscribe from our marketing communications, you may do so by following the unsubscribe link in our emails or contacting us directly.
7. International Transfers
Your information may be transferred to, and processed in, countries other than your country of residence (including our servers or service providers). By using our website or services, you consent to such transfers to ensure efficient delivery of our services and business operations.
8. Children Under 18
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take reasonable steps to delete such information.
9. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
HK KDL TRADE LIMITED
Address: ROOM 701 UNIT 108 7/F TOWER B NEW MANDARIN PLAZA 14 SCIENCE MUSEUM ROAD Tsim Sha Tsui KL
Email: [email protected]
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy and publish the new version on our website. Your continued use of the website or services after changes means you accept the updated policy.